So quick update. I still don't have my motorcycle. The last time I spoke to the dealership (Mid January) I was told that the backorder date was 2/1/23 on the cylinder. Fast forward to today and I hadn't heard anything so I contacted the dealership. I was told that they hadn't received any parts and when they looked it up, there was no longer an ETA listed. I was unsurprisingly a little annoyed. I flat out told the service manager that this was getting ridiculous as I've paid almost $1000 in payments and insurance premiums for a motorcycle I haven't seen in 5 months. The service manager agreed and when I asked what my next course of action should be, he suggested that I contact Husqvarna corporate.
After speaking with the dealership, I contacted the KTM USA corporate number. This is where things start to get interesting. Mainly because the individual I spoke too seemed more annoyed than I am that this is taking so long. He took some of my information and said that he needed to contact the dealership to figure out exactly what they were waiting on and then he needed to check with HUSQ suppliers to see IF (not when) they could even get the parts and then he would contact me with what I wanted to do. Obviously the big kicker here is how he worded IF we can get the parts. I guess I'm at the mercy of KTM and won't know anything else until they reach back out to me in a few days. I'm kind of confused as to where this goes now, especially if they just can't get the parts. The one thing that I know for certain is that the Austrian MX bikes are off of my list for when I upgrade my KX450 and my Dad went from actively searching for a Norden to swearing he'd never touch a KTM. I'll update again when I hear back from corporate but at this point I'd be surprised if I ever saw my motorcycle again. I'm half tempted to tell the dealership to keep the damned thing and buy a Honda or Suzuki from them. If they were a Yamaha dealership, I'd have probably already had them value it as a trade and put an order in for an XSR900.
After speaking with the dealership, I contacted the KTM USA corporate number. This is where things start to get interesting. Mainly because the individual I spoke too seemed more annoyed than I am that this is taking so long. He took some of my information and said that he needed to contact the dealership to figure out exactly what they were waiting on and then he needed to check with HUSQ suppliers to see IF (not when) they could even get the parts and then he would contact me with what I wanted to do. Obviously the big kicker here is how he worded IF we can get the parts. I guess I'm at the mercy of KTM and won't know anything else until they reach back out to me in a few days. I'm kind of confused as to where this goes now, especially if they just can't get the parts. The one thing that I know for certain is that the Austrian MX bikes are off of my list for when I upgrade my KX450 and my Dad went from actively searching for a Norden to swearing he'd never touch a KTM. I'll update again when I hear back from corporate but at this point I'd be surprised if I ever saw my motorcycle again. I'm half tempted to tell the dealership to keep the damned thing and buy a Honda or Suzuki from them. If they were a Yamaha dealership, I'd have probably already had them value it as a trade and put an order in for an XSR900.
