Yeah, that was completely different from my issue. They ruled that the cylinder had a casting defect that allowed coolant to pass through the walls. That’s crazy with the hose though.
Fun update today. I received a call from the dealership saying that my bike was good to go. I asked if Husqvarna had contacted them about the whole labor issue and the dealership confirmed that they had been in contact. I walked in to the dealership, they tossed me my keys and said we square...
Another update since I spoke to Husq corporate earlier.
Apparently they've made the parts for a lot of bikes but they've been stuck in a port in Virginia for several months. The closest thing to an ETA that I was given was "6-8 weeks out at least". I also found out that Husq was covering 100%...
I have not communicated with an attorney that specifically deals with consumer stuff but I'm in legal and read the text of the Law.
(6) "New motor vehicle", any motor vehicle being transferred for the first time from a manufacturer, distributor or new vehicle dealer, which has not been...
From what I've been told it's just a cylinder/piston/associated gaskets. What I don't get is how you can get away with stopping the manufacturing parts for motorcycles that are still in the warranty period. I'm not sure if the dual sport cylinders and pistons are the same as the pilens so that...
So quick update. I still don't have my motorcycle. The last time I spoke to the dealership (Mid January) I was told that the backorder date was 2/1/23 on the cylinder. Fast forward to today and I hadn't heard anything so I contacted the dealership. I was told that they hadn't received any parts...
I asked if the service manager had seen anything like this before and he said no. I know I shouldn't be annoyed that it isn't 100% covered because I'm technically out of warranty, but it's still frustrating. They identified it as a defect within an hour of talking the the dealership. That should...
There is a resolution in sight. Husqvarna agreed that it was a manufacturing defect and they are replacing the part. They're only covering 2/3rds labor, which is annoying but better than nothing. Service manager said they charge 5 hours and Husky would cover 3. The total cost comes out to less...
Post dealer update:
I took it to the dealer today. They ran a pressure test on the coolant system (15psi for 30 minutes), then let the bike idle for 4 fan cycles (service manager's words). They couldn't find a leak. Before I took the bike from the dealership, they advised that I take it for a...
Good to know that everything is on backorder.....
The link that you posted was what originally made me worry that I had an illegitimate site when I was looking at the cylinder, but the parts counter at my dealer had roughly the same price ($350 retail, $281 wholesale). I'm not sure why it's so...
So post dealer update. I spoke to the service manager and scheduled a coolant pressure test for next week. I did confirm the parts numbers with the parts counter as well. The good news is that the cylinder/piston on these is pretty cheap. The bad news is that they're on in indeterminate...
I'm the furthest thing from an expert with metallurgy so I'm not sure at all. I posted some parts earlier in the thread where I could get a cylinder/piston/gaskets for under $400 and it looks to be a reputable site. These are basically big dirt bike motors and I've rebuilt several 250/450s in...